Privacy Policy

Overview

This Privacy Policy explains how Bingfuego collects, uses, and shares information when you visit our website, place an order, create an account, contact support, or subscribe to marketing emails.

Information we collect

We collect information needed to operate the store, including your name, email address, phone number, shipping address, billing or payment-related details provided through our payment processor, order details, account information, customer support messages, marketing preferences, and any photos or product details you send to us for support.

We may also collect technical information such as device type, browser type, IP address, pages viewed, referral source, approximate location, and website activity through cookies, logs, analytics tools, hosting services, and security systems.

How we use information

We use information to process and fulfill orders, collect payment, send order and shipment updates, provide customer support, manage accounts, prevent fraud or abuse, maintain website security, improve our products and services, comply with legal obligations, and send marketing emails when you have opted in.

Payments and accounts

Payments are processed by PayPal and any other payment provider we may enable in the future. We do not store full card numbers, PayPal passwords, or sensitive payment credentials on this website. If account login is available, authentication may be handled by Clerk or another authentication provider.

When we share information

We share information with service providers only as needed to operate the store, such as payment processors, email providers, authentication providers, shipping carriers, fraud-prevention tools, hosting providers, database providers, analytics tools, and customer support systems. We may also share information if required by law, to protect our rights, to prevent fraud, or in connection with a business transfer.

Marketing emails

If you subscribe to marketing emails, we may send product updates, coupons, and store news. You can unsubscribe by using the unsubscribe link in the email or by contacting support. Transactional emails, such as order confirmations and shipment updates, may still be sent even if you unsubscribe from marketing.

Cookies and similar technologies

We may use cookies and similar technologies to keep the cart working, remember preferences, protect the website, understand site traffic, and improve the shopping experience. You can control cookies through your browser settings, but some parts of the store may not work correctly if cookies are disabled.

Data retention

We keep order, account, support, and transaction records for as long as needed to operate the store, provide support, comply with tax or accounting obligations, prevent fraud, resolve disputes, and enforce our terms. When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.

Your choices

Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information. To make a privacy request, contact us at support@bingfuego.com. We may need to verify your identity before processing the request.

International processing

We may process and store information in countries or regions where we, our hosting provider, payment provider, email provider, or other service providers operate. These locations may have different data protection rules than your place of residence.

Contact

For privacy questions or account/order data requests, email support@bingfuego.com.